This
month Ascom have signed a significant 5-year deal to refresh the
wireless telephone fleet of one of the UK's largest retailers in a deal
that extended the mutual 20 year relationship.
Ascom understands retailers are under constant pressure to provide outstanding customer service and minimise business costs. With pressures being placed on ways to improve responsiveness and provide greater levels of efficiency, Ascom have helped by enabling Floor Managers, Department Managers and Floor Runners to be easily contacted whilst on the move.
The
strategy includes upgrading to VoWiFi in the large stores with
the Ascom i62 WiFi handset and the refreshing of the in situ DECT
handsets at the remaining stores with the Ascom d81 handsets.
i62/d81 |
The Ascom
i62 phone was the
first to handle 802.11 a/b/g and n. This handset supports voice over
the WiFi network without degrading the performance of an existing
.11n network capacity.
The Ascom d81 phone is Ascom's
most robust handset yet. It can be used in the most rugged
environments over a DECT network and features advanced functions such
as a man-down and no-movement alarm.
Integrated Wireless are
the sole distributors of Ascom products throughout APAC, providing
24x7 support to some of Australia's busiest hospitals, aged care
facilities, retailers, educational institutions, corrective
facilities and industrial giants.
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